I am shocked that someone would even sign themself up to be an independent consultant when they have such a bad/ negative attitude when a customer reaches out to them because of a quality issue. Debbie Meyersburg in my case was just horrible to me, I bought from her a couple weeks ago and my product has already torn and the color has worn. I contacted Debbie and she harassed me about how I was the one who miss treated the merchandise and there was nothing she would do about it. I am just shocked, and am at a loss for the whole company if that's the type of people they hire! https://i.pinimg.com/236x/a0/69/8d/a0698ddbf977d805f12676ac122ce30f--hair.jpg
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy. https://i.pinimg.com/236x/6b/bb/cc/6bbbcc9125fbc7b55bdc5a688ed00673--my-thirty-one-thirty-one-gifts.jpg

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