I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy.

I purchased a soft thermal bag..after little / non heavy use several months later the liner ripped away from the stitching along the zipper. The company claimed to not be able to find my sale from the rep I purchased it from, and said they would not replace it, but offered me a coupon with a % off to purchase something else. REALLY? Why would I want to purchase another over priced cheap product? Even worse...the rep I did purchase it from, is willing to pay to have it resewn, and its not even her responsibility to fix this companies product! I was also told that if you purchase their products as a cash & carry item from a rep, they wont warranty that either! NOW...this company knows most of their reps, purchase products to sell at Vendor events. What a cheap way to get out of replacing cheaply made products..let a bunch of reps make you $$$ by selling your products, treat them bad, treat the people purchasing your products even worse. How long before you close your doors? SOON I hope, so you will quit cheating the consumer. https://i.pinimg.com/236x/7d/b8/9c/7db89cb3af1c38e756357df82f8a9b9e--thirty-one-bags-thirty-one-gifts.jpg


I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product. https://i.pinimg.com/236x/d4/97/51/d49751b50422a37ad340e331f92d42ff--my-thirty-one-thirty-one-gifts.jpg
The Gift Catalog began in 1996 with a handful of humanitarian gifts. Today, the catalog gives shoppers more than 250 tangible ways to improve the lives of children and their communities. Gifts range in price from $16 to $50,000. Last year, more than 146,000 people donated more than 310,000 items from the Gift Catalog that helped families in need around the world. https://i.pinimg.com/236x/5d/1d/c0/5d1dc001675f1757329fd78249c0c340.jpg

I am very pleased with the studio thirty-one clutch! This particular one is a Hostess Exclusive- but the classic and modern body style studio 31 purses can be purchased by anyone and are the same concept. Option of length, texture, & color of your purse strap, the flap, and body style lets you be your own designer! The quality is comparable to that of a coach or vera bradely yet not as large of a price tag. I personally prefer the simple yet classic elegance of a script or swirl monogram embroidery. I would absolutely reccomend to family & friends! https://i.pinimg.com/236x/a2/61/4c/a2614c79ca96336809cf5fc6eba121b8---gifts-thirty-one-gifts.jpg

Yes, these are all mine. I also have a kelly green one that you’ll see in another photo later in this post. I love this wallet b/c it holds a TON (it can even hold iphones of all sizes) and people often ask me if it’s Kate Spade. I love that it has the same look but at a much cheaper price point. The exterior of these wallets holds up extremely well, too. Oh, and that cork wallet? It has a shimmer in it. Love. https://i.pinimg.com/236x/49/75/b7/4975b74b6dfd3805adb668fab3fb06ea.jpg
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