I purchased a soft thermal bag..after little / non heavy use several months later the liner ripped away from the stitching along the zipper. The company claimed to not be able to find my sale from the rep I purchased it from, and said they would not replace it, but offered me a coupon with a % off to purchase something else. REALLY? Why would I want to purchase another over priced cheap product? Even worse...the rep I did purchase it from, is willing to pay to have it resewn, and its not even her responsibility to fix this companies product! I was also told that if you purchase their products as a cash & carry item from a rep, they wont warranty that either! NOW...this company knows most of their reps, purchase products to sell at Vendor events. What a cheap way to get out of replacing cheaply made products..let a bunch of reps make you $$$ by selling your products, treat them bad, treat the people purchasing your products even worse. How long before you close your doors? SOON I hope, so you will quit cheating the consumer. https://i.pinimg.com/236x/7d/b8/9c/7db89cb3af1c38e756357df82f8a9b9e--thirty-one-bags-thirty-one-gifts.jpg
Thirty-one Mini Zipper Pouch Slice Of Summer- Retired Print (Watermelon). Condition is New with tags. Shipped with USPS First Class Package. Watermelon Print. Slice of Summer! Beautiful, retired print! Hard to find! NEW! Zipper pouch is made of double stitched, re-inforced, durable fabrics, excellent quality. No defects or damages. Brand New, just trying to spring clean! ♡ kept in plastic. Original price $12.00 plus tax & shipping. See more here: www.mythirtyone.com/eriale Thanks for your interest & buisness! Erica's PURSE-onalized Gifts!
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I have 4 products that I have used intermittently. By no means were they used every day and by no means were they harshly used. One product was barely used. I now have 2 out of 4 products that are failing. The inside plasticy lining of my very small utility bag is cracking and disintegrating. Obviously a poor plastic material that does not hold up. Which is fine, then don't charge me a fortune if it is going to fall apart. I have an organizing tote with zipper, hardly used. Used it the most for one week at the beach. The entire seam has separated leaving a gapping hole in the bottom. The bag is useless now. Contacted customer service and was told only 90 days. Your products should be expected to hold up more than 90 days, especially for the price. Will not buy again. I have had LLBEAN and Lands End bags warrantied FOREVER and I have used Vera Bradley purses and bags, every single day for years with only wearing of the material noticed on the handle. Mind you, I said "wearing down" not completely falling apart or broken! This company is a cheap, trendy home party that makes very poor quality products that are sold at high prices so all the people in the chain can get their profit. Tupperware has full lifetime replacement for free!!! https://i.pinimg.com/236x/ee/71/ed/ee71edacbd00bb496722b1e788b06292.jpg
I purchased 6 of the around town totes because I adored this particular bag. I used each one gently and when not I use I stored them in my closet I noticed the other day that every single strap piping has literally disintegrated! I cannot use these bags and because it has been some time since I've purchased them I am literally out $100's of dollars. https://i.pinimg.com/236x/c3/07/5b/c3075b3fe955b1d97ae5fa159ec023b8--weekender-purse-storage.jpg?b
My FAVORITE product from Thirty-One Gifts is the Fashion Games purse in Cognac Woods Pebble. I have used this purse exclusively for over a year and a half. It has doubled as my briefcase and carried my laptop on several flights to Atlanta and California and I use it around town as my everyday purse. I love the slouchy style, the roomy interior and the small inside pockets where I can put my phone or keys and not lose them. After near daily use, this product is showing very little wear. Originally this item cost $98 but it’s now available as an online extra for $58 plus tax and shipping. https://i.pinimg.com/236x/d7/82/05/d78205855041f78d8befad79f01a9c69.jpg
I own a small bag that is foil lined. It can be used as a cooler or lunch tote. The inside foil liner is letting lose all around the top. It appears the liner was too short to fit in the stitching of the zipper. I called CS and was told there was nothing that could be done since it was a gift and I didn't have the receipt. These bags cost way too much to not have a better return policy. https://i.pinimg.com/236x/09/16/8a/09168afc252ad5dce04bc8fe4f035788--yummy-mummy-to-be.jpg